We take student privacy seriously. This policy explains what data Vertexly collects, why we use it, how we protect it, and the rights you have.
Vertexly is the Data Controller responsible for your personal data under applicable data protection law.
Vertexly ("we", "our", "us") provides an educational maths learning application. If you have any questions, concerns, or requests regarding this policy or your data, you can contact us at: admin@vertexly.app
Vertexly is designed for students aged 13 and older. We do not knowingly collect or solicit personal data from anyone under the age of 13.
If we discover that a user under 13 has provided us with personal information, we will delete their account and associated data.
We aim to comply with the UK Age Appropriate Design Code. We collect only the minimum data needed to deliver the educational service. We do not use student data for targeted advertising, harmful profiling, or selling to data brokers.
We collect the minimum amount of data required to provide a personalised, gamified learning experience.
Information you provide directly may include your name, email address, display name, year group, exam board, tier, target grade, answers to maths questions, and optional uploaded images of handwritten workings.
Information collected automatically may include learning progress, XP, levels, mastery progress, streaks, unlocked avatars, question history, device type, operating system version, and crash or diagnostic logs.
We use your information to create and manage your account, deliver appropriate maths content, track learning progress, provide feedback, maintain gamification features, improve app stability, and keep the service secure.
We process personal data under the following lawful bases:
Vertexly may use AI to provide marking, feedback, explanations, or learning support.
When you submit an answer or upload an image of your mathematical workings, that information may be securely processed by third-party AI providers solely to generate feedback or support the educational experience.
You must only upload images of mathematical workings. You must not upload images containing faces, names, addresses, school IDs, or other personally identifiable information.
Your data is securely hosted using trusted infrastructure providers such as Google Cloud Platform and Firebase.
We only share data with service providers required to run the app, such as authentication providers, cloud hosting, database infrastructure, analytics, crash reporting, and secure AI processing providers.
We do not sell your personal data. We do not share student data with advertising networks.
Some of our service providers may process data outside the United Kingdom or European Economic Area.
Where this happens, we aim to ensure appropriate safeguards are in place, such as Standard Contractual Clauses, UK-approved transfer mechanisms, or equivalent protections required by applicable data protection law.
We keep personal data only for as long as needed to provide the service, maintain your account, comply with legal obligations, resolve disputes, and improve app reliability.
If you delete your account or request deletion, we aim to remove your personal data, learning progress, and uploaded images from active systems within 30 days, unless we are legally required to retain certain information for longer.
Residual copies may remain in encrypted backups for a limited period before routine deletion.
Under UK data protection law, you may have the right to:
To exercise your rights, contact us at admin@vertexly.app. We aim to respond within 30 days.
We use reasonable technical and organisational measures to protect personal data, including secure cloud infrastructure and encryption where appropriate.
However, no internet-based service can be guaranteed to be completely secure. We work to protect your data and respond appropriately to security risks.
If you are unhappy with how we handle your personal data, please contact us first at admin@vertexly.app so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
We may update this Privacy Policy from time to time to reflect changes in law, app features, or our data practices.
If we make significant changes, we will notify users through the app or by email where appropriate.
If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at: admin@vertexly.app